1. WHO ARE WE?

The website https://meetz.ai/ is owned and administrated by Meetz Ai LLC, a company incorporated by USA laws, headquartered in Santa Fe, New Mexico, hereinafter referred to as `the Controller` or `Us`.

Meetz Ai LLC is a company that sets forth to build a robust dynamic solution that will help professionals.

2. DEFINITIONS

• Personal data or personal information – means any information regarding an identified or identifiable natural person;
• Controller – means the natural or legal person that determines the purposes and means of the processing of personal data processing. Regarding the personal data processing activities performed through the website, the Controller is Meetz Ai LLC, “Us”, “We”;
• Data subject – means the identified or identifiable natural person the personal data refers to;
• Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, storage, adaptation, consultation, use, disclose or deletion;
• Consent of the Data subject – means any freely given, specific, informed and unambiguous indication of the user's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;
• The website - https://meetz.ai/.

3. HOW DO WE COLLECT PERSONAL DATA?

As a rule, the Personal Data we process is collected directly from you as a Data Subject. However, there may be situations where data is collected indirectly from social media, from the website of the company you represent, from your employer as a contact person, from a third party who recommended you or from various public platforms (for example ad platforms).

When we do not receive personal data directly from you, we will inform you accordingly on the processing activities within the legal term.

4. CHILDREN AND SENSITIVE DATA

Our Website and services are not intended for individuals below the age of 18. We do not intentionally collect Personal Information from children below the age of 18.

If you are the parent or legal guardian of a child below the age of 18 and you believe your child has provided us with personal information, please contact us to request the deletion of these personal data. If we confirm that we have collected this kind of personal information, we will delete that information as soon as possible.

We do not collect nor is our intention to collect personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation or personal data relating to criminal convictions and offences or related security measures, excepting the situations expressively regulated by the applicable law.

5. PERSONAL DATA THAT WE PROCESS, OUR PURPOSES FOR PROCESSING PERSONAL DATA, LEGAL GROUNDS AND RETENTION PERIODS

Below you will find information about the Personal Data that we process, the purposes for which we Process your Personal Data, the categories of Data we collect for those purposes, the legal grounds on which we carry out the Processing activities and the periods of time we store the Personal Data, in relation to the purposes of the Processing.

Where the lawful basis for the Processing is the Data Subject's Consent, you may withdraw your consent at any time without constraint and without affecting the lawfulness of the Processing prior to its withdrawal.

5.1 Purpose: Account creation on the Website

Personal data categories: First name, last name, e-mail, language, profile image of the e-mail account you choose to register with on our website, time zone.

For paid accounts we will also collect and process payment information such as billing and mailing address, subscription plan, paid amount and other relevant payment information.

Legal ground: Processing of your personal data is based on the contractual relationship between you and us.

Retention period: We generally store your personal data for as long as you are a registered user of our Website. Your data will be deleted within 6 months if you choose to cancel your service plan subscription or in case of inactivity (usage) of free accounts. We use third parties to process subscription payments. We will never collect and store your credit card details.

If your data is required for a longer period of time due to legal storage reasons or to establish, exercise or defend a right in court, we store your data in accordance with personal data protection regulations for as long as it is requested by law or is necessary to fulfil the purpose.

Your refusal to provide the personal data necessary for this purpose will prevent us from providing our services.

5.2 Purpose: Processing, managing and responding to your requests

Personal data categories: First name, last name, email, language, any other personal data that you choose to include in the subject and/or description of the request or the attachments to the request, city, available time slots within your calendar, company name.

For those cases where you choose to schedule a video call with us, we will also process your voice and image. These personal data will not be stored, as the video calls are not recorded.  

If you contact our customer service through our chat, contact form, by phone or by email, we will use your personal data to process your request.

Legal ground: Processing of your personal data is based on the contractual relationship between you and us, considering our legitimate interest to communicate with you and provide our support in solving your request that arise from using our services, and to maintain and promote your satisfaction.

Retention period: We generally store your personal data for as long as you are a registered user of our Website. Your data will be deleted within 6 (six) months if you choose to cancel your service plan subscription or in case of inactivity (usage) of free accounts. If you haven’t registered yet, but you choose to contact us, we will store your personal data for a period of 6 (six) months after which it will be deleted.

If your data is required for a longer period of time due to legal storage reasons or to establish, exercise or defend a right in court, we store your data in accordance with personal data protection regulations for as long as it is requested by law or is necessary to fulfil the purpose.

5.3 Purpose: Communicating the latest updates on the Website

Personal data categories: First name, last name, email and any other details about the acquired service(s).

Legal ground: Processing of your personal data is performed considering our legitimate interest to inform you about the latest updates regarding our services. 

Retention period: We generally store your personal data for as long as you are a registered user of our Website. You can opt-out from these communications at any time either through your user account or by clicking the unsubscribe link from the email communication, and we will stop using your personal data for this purpose.

If your data is required for a longer period of time due to legal storage reasons or to establish, exercise or defend a right in court, we store your data in accordance with personal data protection regulations for as long as it is requested by law or is necessary to fulfil the purpose.

5.4 Purpose: Comply with legal obligations such as accounting records, archiving, etc.

Personal data categories: First name, last name, company name, role or representation powers and any other payment and personal information required by law.

Legal ground: Processing of your personal data is necessary for compliance with a legal obligation.

Retention period: Personal data will be retained according to the applicable legislation in force.

If your data is required for a longer period of time due to legal storage reasons or to establish, exercise or defend a right in court, we store your data in accordance with personal data protection regulations for as long as it is requested by law or is necessary to fulfil the purpose.

5.5 Purpose: Ensure functionality and security of our Website, perform checks and technical support, prevent and identify frauds

Personal data categories: First name, last name, email, IP address and log files.

When using the Website, we also collect and process data such as: browser details i.e., name and browser version, the name of the operating system version of the device on which the browser is installed, device identification, system language, your device’s network location data when you sign in (such as country and state), as well as the version of the website you are using. Furthermore, when you login and/or register within the Website, we store and process certain data in so-called log files. A log file provides information about the date and time the registration/authentication attempt was made, if it was successful, the e-mail address provided and the IP address.

In addition, we collect and process data related to your interaction with the Website, such as the sections visited and the number of clicks and scrolls.

Legal ground: Processing of your personal data is based on the contractual relationship between you and us, and also considering our legitimate interest to protect your personal data and to monitor and improve the information security of our services.

Retention period: We generally store your personal data for as long as you are a registered user of our Website. Your data will be deleted within 6 months if you choose to cancel your service plan subscription or in case of inactivity (usage) of free accounts.

If your data is required for a longer period of time due to legal storage reasons or to establish, exercise or defend a right in court, we store your data in accordance with personal data protection regulations for as long as it is requested by law or is necessary to fulfil the purpose.

5.6 Purpose: Establish, exercise, or defend a right in proceedings before a court, administrative procedure or other formal proceedings in which we are involved

Personal data categories: First name, last name, company name, role or representation powers, and any other personal information necessary to fulfil the purpose.

Legal ground: Processing of your personal data is performed considering our legitimate interest in defending or exercising our rights and interests and also to comply with a legal obligation to which we are subject.

Retention period: Personal data will be retained according to the applicable legislation in force or until the final settlement of the case.

If your data is required for a longer period of time due to legal storage reasons or to establish, exercise or defend a right in court, we store your data in accordance with personal data protection regulations for as long as it is requested by law or is necessary to fulfil the purpose.

5.7 Purpose: Send marketing communications (B2B)

Personal data categories: First name, last name, company name, role or representation powers, and any other personal information necessary to fulfil the purpose.

Legal ground: Processing of your personal data is performed considering our legitimate interest to promote our services.

Retention period: Personal data will be processed until you opt-out from receiving such communications.  You can opt-out from these communications at any time by clicking the unsubscribe link from the email communication, and we will stop using your personal data for this purpose and delete your personal data.

5.8 Purpose: Machine learning for the continuous development and improvement of our services

Personal data categories: First name, last name, email, company name, role or representation, language, time zone, number of emails, emails’ date and time, traffic, usage trends or behaviour.

Legal ground: We rely on your consent for processing personal data for this purpose. You can withdraw your consent at any time, without affecting the legality of the processing based on the consent before its withdrawal.

Retention period: Personal data will be retained for as long as we have your consent until withdrawal, in which case data will be deleted. However, we can proceed to the deletion of personal data when we decide that it is no longer relevant for achieving the purpose.

5.9 Purpose: Selling prospect data

Personal data categories: First name, last name, email, phone number, role, company name, company domain, company address, country.

Legal ground: Processing of your personal data is performed considering our legitimate interest to provide our services.

Retention period: Personal data will be processed until you oppose to this processing, or you request that your data will be erased, in which case your data will be deleted. However, we can proceed to the deletion of personal data when we decide that it is no longer relevant for achieving the purpose.

There may be situations when your personal data will be collected again after this period, when, for example, we find your data public over the internet when we prospect the market.

6. COOKIES

Our Website uses cookies, plug-ins and other online identifiers in order to ensure functional browsing or to provide a better browsing experience, to perform statistical analysis on accessing information on the site, or to provide you with custom content and advertising appropriate to your preferences and interests.

Cookies are small text files placed by the visited website or page, through the browser, on the device you use for browsing (computer, smartphone, etc.), which identifies the device when the website or the page is accessed.

Plug-ins are small software applications placed by social media platform providers that integrate them when they are included on the visited website or page.

Online identifiers may be placed by Meetz Ai or by third-parties. In accordance with the permissions you have granted, our partners, third-party websites, will place cookies that will allow you to view the content of these third-party websites on our website and to share the content on the website. The third-parties may collect and use your personal data through their cookies for the purposes they have determined in accordance with their privacy policy. Meetz Ai provides you with the identity information and links to these third-parties, as well as the option to accept or reject their online identifiers.

Personal data may be processed through cookies on the basis of the users’ prior consent, excepting those situations when the cookies and other online identifiers are used for the purpose of transmitting a communication via an electronic communications network or they are necessary in order to provide an information society service, expressly requested by the user. In such case, the processing of personal data is carried out in accordance with the legislation in force on personal data processing and privacy protection in the electronic communications sector on the basis of our legitimate interest of ensuring safe browsing of our website, both for us and for our users, by implementing appropriate technical and organizational measures.

Depending on the cookie type, the categories of personal data processed by cookies may be information about the used device, journal information like IP, searches, browser, browser’s language, hardware settings, date and time of the request, method used to send requests to the server, file capacity obtained in response, and other parameters regarding the user’s operating system.

Detailed information on the cookies our website uses may be found in our Cookie Policy.

How can you change your manage cookies?

Most web browsers allow you to manage cookies. You can choose to accept or reject all cookies, or just specific types of cookies.

The following links provide information on how to modify the cookies settings on some popular browsers:

• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Safari: http://help.apple.com/safari/mac/8.0/#/sfri11471
• Microsoft Edge: https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy
• Opera: https://help.opera.com/en/latest/security-and-privacy/

7. AUTOMATED DECISION MAKING

When providing certain services to our Clients, we use automated decision making regarding your personal data we process on behalf of our Clients through our own AI (GPT functionality) which does more than 90% of the work.  Our AI measures responses across your team and the messaging gets more accurate with each iteration.

8. DISCLOSURE AND TRANSFER OF PERSONAL DATA

We may transfer your personal information, to the extent that this is necessary, to the following categories of recipients: service partners, subcontractors, shipping providers, payment providers, archiving companies, IT service providers, software or hardware vendors, market research companies, marketing companies, public authorities, court or arbitral tribunals, as well as competent authorities to investigate criminal offenses.

Personal Data may be disclosed or transferred to the categories of recipients mentioned above in order to provide our services at the highest quality level, ensuring the intervention of specialists by outsourcing parts of our business or to provide access to services and benefits according to our business partnerships or to ensure compliance the specific legal obligations to which we are subject according to the activity carried out.

In the event that, Personal Data is transferred to third countries we will apply the technical and organisational measures required by law and you will be informed about the transfer in accordance with the legal requirements.

9. SECURITY OF PERSONAL DATA

Security of this platform is worked on from the very beginning of developing our services and is top priority for us. We maintain a variety of appropriate technical and organizational safeguards to protect your personal information from loss, misuse, and unauthorized access or disclosure. We limit access to personal information to employees who we believe reasonably need to retrieve that information to provide our services. Considering the current state of technology, we have implemented reasonable physical, electronic, and procedural safeguards designed to protect your personal information. For example, we encrypt and host all data on the AWS cloud apart from third party vendors, like Stripe, that receive necessary information for regular ongoing processes that our service requires.

No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

10. YOUR RIGHTS AND HOW TO EXERCISE THEM

Right to be informed: You have the right to be informed regarding the processing of your personal data, as we are doing through this Privacy Policy.

Right of access: You have the right to obtain confirmation whether or not we process your Personal Data, as well as information on the specifics of the processing activities, as well as get access to that Personal data.

Right to rectification: You have the right to obtain from the Controller without undue delay the rectification of inaccurate Personal Data concerning you. Taking into account the purposes of the Processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to erasure: You have the right to obtain from the Controller the erasure of personal data concerning you without undue delay to the extent that the legal requirements are met. Personal Data will be erased when the legal requirements are met.

Right to restriction of processing: If the applicable legal provisions are met, you have the right to obtain the restriction of Processing of your Personal Data.

Right to data portability: If the applicable legal provisions are met, you have the right to receive your Personal data which you have provided to us, in a structured, commonly used and machine-readable format and the right to transmit those data to another Controller.

Right to object: In certain situations, such as when we process Personal Data based on legitimate interest, you have the right to object the Processing of your Personal Data. In the event of unjustified opposition, the Controller is entitled to further process your Personal data.

Right to object commercial communication: You may also object to the Processing of your Personal Data for the purpose of sending commercial messages.

Right not to be subject to decisions based solely on automated processing: If the applicable legal provisions are met, you have the right not to be subject to a decision based solely on automatic processing, including profiling, which has legal effects on you or affects you similar to a significant extent.

Right to Opt-Out of Sale or Sharing of Personal Information: You have the right, at any time, to direct a business that sells personal information about the consumer to third parties not to sell the consumer's personal information.

Right to address to the Supervisory Authority: You have the right to file a complaint with the competent Supervisory Authority on any violation of your rights regarding the processing of your Personal Data.

Consent withdrawal: To the extent that we process your Personal data based on your given Consent, you can withdraw your Consent at any time, without affecting the lawfulness of the Processing based on the consent prior to its withdrawal.

Except for the right to contact the Supervisory Authority, which you can exercise using the contact details indicated above, you can exercise your legal rights by contacting our Data Protection Officer in writing at the e-mail address Support@Meetz.AI

We will respond to your requests without undue delay and in any case within one month of receiving the request. This period may be extended by two months where necessary, taking into account the complexity and number of applications. We will inform you of any such extension within one month of receiving the request, stating the reasons for the delay.

In the event that we do not take action on your request, we will inform you, without delay and no later than one month after receipt of the request, of the reasons for not taking action. In such a case, you have the possibility to lodge a complaint with the competent Supervisory Authority or to take a legal action.

11. UPDATES

This Policy is subject to periodic review and updating to ensure that it always corresponds to reality and it is in line with the applicable legal requirements. For this reason, please consult this section regularly to keep up to date with any changes. Any major changes to this Policy will be notified accordingly.

12. CONTACT

If you have any questions or concerns regarding the Processing of your Personal Data, this Privacy Policy or how it applies, or you wish to exercise any of your rights, you can contact the Data Protection Officer in one of the following methods:

• Email: Support@Meetz.Ai
• Postal address: 530-B Harkle Road STE 100, Santa Fe, New Mexico, 87505, mentioning "in the attention of the Data Protection Officer".

We thank you for your interest,

Meetz Ai team